At CG Properties, we value your privacy and are committed to protecting your personal information. This Data Policy outlines how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect:
- Personal Information: When you book a stay with us, we collect personal information such as your name, email address, phone number, and payment details. This information is necessary to process your booking and provide you with a seamless experience.
- Booking Details: We collect details about your booking, including dates of stay, special requests, and preferences.
- Usage Data: We may collect information about your interactions with our website, such as IP addresses, browser types, and pages visited, to improve our services and enhance user experience.
2. How We Use Your Information:
- Booking and Reservations: Your personal information is used to confirm and manage your bookings, process payments, and provide you with booking confirmations and updates.
- Customer Service: We use your contact details to respond to inquiries, address concerns, and provide assistance during and after your stay.
- Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, or updates about our services. You can opt-out of these communications at any time.
- Website Improvement: Usage data helps us analyze trends, monitor website performance, and make improvements to enhance your experience.
3. Data Sharing and Disclosure:
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing customer support. These parties are contractually obligated to protect your data and use it only for the purposes specified.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests from legal authorities, such as to comply with legal obligations or protect our rights.
4. Data Security:
- Protection Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we securely dispose of or anonymize it.
5. Your Rights:
- Access and Correction: You have the right to access and correct your personal information held by us. If you wish to review or update your data, please contact us at jennylynmatugas3@gmail.com.
- Data Deletion: You can request the deletion of your personal information where applicable, except where we are required to retain it for legal or operational reasons.
- Opt-Out: If you receive marketing communications from us and wish to opt-out, you can do so by following the unsubscribe instructions provided in those communications or contacting us directly.
6. Cookies and Tracking Technologies:
- Use of Cookies: Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You can manage cookie settings through your browser preferences.
- Third-Party Cookies: We may also use third-party cookies for analytics and advertising purposes. These cookies are governed by the privacy policies of the respective third parties.
7. Changes to This Policy:
- Policy Updates: We may update this Data Policy from time to time. Any changes will be posted on our website, and the updated policy will apply to all information collected from the date of posting. We encourage you to review this policy periodically.
8. Contact Us:
- Questions and Concerns: If you have any questions or concerns about this Data Policy or how we handle your personal information, please contact us at +639927855442 or jennylynmatugas3@gmail.com.
By using our services or providing your information, you acknowledge that you have read and understood this Data Policy. Thank you for choosing CG Properties. We are committed to safeguarding your privacy and ensuring a secure experience.